Here you will find all information about our payment methods, delivery countries and shipping costs.
1. Payment options
Deliveries within Germany
- Advance payment by bank transfer
- Credit card (Visa, Mastercard)
- Delivery on account (only for regular customers after the third order, after activation)
Deliveries abroad
- Advance payment by bank transfer
- Credit card (Visa, Mastercard)
Unless otherwise specified in the respective product description.
2nd delivery
Your order will be shipped via DHL.
We ship to the following countries:
Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, People's Republic of China, Germany, Estonia, Finland, France, Georgia, Greece, Hong Kong, India, Indonesia, Ireland, Iceland, Israel, Italy, Japan, Canada, Republic of Korea (South Korea), Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Moldova (Republic of Moldova), Monaco, Montenegro, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Singapore, Slovakia, Slovenia, Spain, Taiwan (Republic of China), Thailand, Czech Republic, Hungary, Vatican City, United States of America, United Kingdom (Great Britain), Cyprus
We do not ship tobacco products abroad!
Please note: The shipping of spirits abroad (EU and non-EU countries) is limited to 4 bottles per order. We only ship tobacco products within Germany.
3. Shipping costs
Germany
| Order value | Porto |
| up to €24.99 | 12,50 € |
| 25 € to 99.99 € | 7,50 € |
| from €100 upwards | Free shipping |
Abroad (DHL Premium, max. 31.5 kg)
| Zone | up to €100 | over €100 | over 500 € |
| Zone 1 | 19,70 € | 14,70 € | 0,00 € |
| Zone 2 | 22,00 € | 17,00 € | 7,00 € |
| Zone 3 | 30,00 € | 25,00 € | 11,00 € |
| Zone 4 | 24,00 € | 19,00 € | 0,00 € |
| Zone 5 (Great Britain) | 28,50 € | 24,50 € | 11,00 € |
⚠️ Liquor package: If a package in zones 2, 3 or 5 contains one or more bottles of spirits, we charge an additional flat fee in addition to the shipping costs mentioned above. 7,00 €. In Zones 1 and 4, there is no spirits fee.
Which country belongs to which zone?
- Zone 1: Andorra, Belgium, Bulgaria, Estonia, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City, Cyprus
- Zone 2: Albania, Bosnia and Herzegovina, Iceland, Israel, Moldova (Republic of Moldova)
- Zone 3: Armenia, Azerbaijan, Canada, People's Republic of China, Hong Kong, India, Indonesia, Japan, Liechtenstein, Malaysia, Switzerland, Singapore, Republic of Korea (South Korea), Taiwan, Thailand, United States of America
- Zone 4: Sweden, Finland (only Closest Droppoint – we will pass on your email address to DHL for this)
- Zone 5: Great Britain, Montenegro, Georgia, Serbia
The shipping costs incurred in each case will be displayed to you before completing the order process.
Customs and import duties
Delivery is generally made without customs duties or taxes; any costs and fees are borne by the recipient. For deliveries to non-European countries or non-EU countries, additional local import duties and customs clearance fees may apply. The amount depends on the respective delivery country – please inquire about these fees in advance with your local customs office. Other cross-border deliveries may also incur additional taxes (e.g., in the case of intra-community purchases) and/or duties that you are responsible for paying.
Special note for deliveries to Switzerland: For orders over €40.00, delivery to Switzerland is subject to customs duties. We will indicate the value of the goods on the package; the customs fees are collected by the Swiss customs via the post and must be paid directly to the postal carrier in addition to the already paid value of the goods. We have no influence on the amount of these fees. Please also note that payment by bank transfer may incur bank fees that we do not cover.