Right of Withdrawal
Right of withdrawal
Consumers have a right of withdrawal under the following conditions for contracts for the delivery of goods. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or self-employed professional activity.
Right of Withdrawal
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The revocation period is 14 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must contact us (Bonner Pfeifen- & Cigarrenhaus, owner Wilhelm Weber, Sternstr. 57a, 53111 Bonn, Germany, phone: 0228 9650317, Email: info@bonner-cigarrenhaus.de) inform by means of a clear statement (e.g., a letter sent by post or an email) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, which is not, however, mandatory.
You can also declare your revocation via the revocation function on our website: Cancel contract. If you make use of this option, we will immediately send you a confirmation of the receipt of your revocation via a permanent data carrier (e.g. by e-mail), with its content, as well as the date and time of receipt.
To maintain the revocation period, it is sufficient to send the notification about exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we will refund you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from a different type of delivery than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the day on which we received the notification of your revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless you have expressly agreed otherwise. In no case will you be charged for this refund. We may withhold the refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You must only bear the cost of any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary to check the quality, characteristics and functionality of the goods.
Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not exist in contracts.
- for the delivery of goods that are not prefabricated and the manufacture of which is subject to individual selection or determination by the consumer, or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To:
Bonn Pipe and Cigar House
Wilhelm Weber
Sternstr. 57a
53111 Bonn
Germany
Email: info@bonner-cigarrenhaus.de
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Strike out the inappropriate part